Delivery & Returns
Shipping destinations and times:
We curently ship to anywhere in the UK, and you should get your gift between one and three days once ordered. Please note these shipping times may vary due to the current Covid-19 restrictions across most of the UK. If you want something urgently, please email us first firstname.lastname@example.org so we can do our best to get your gift to you as quickly as possible. (also, if you don't live in the UK, and really want something, please do email us!)
We would love to be able to compete with the likes of Amazon, but as a small business we are currently unable to offer free shipping (we hope to be able to in the future). All UK orders are sent via the UK's Royal Mail.
Due to the small nature of most of the people we work with, we are unable to accept returns or exchanges. BUT! If you are really unhappy with your purchase for whatever reason or it arrives damaged then of course we will be flexible.
You, the customer, are responsible for any customs and import taxes that may apply. We cannot be responsible for any delays due to customs.